Accessible Services

Accessible Tickets/Seating

Wheelchair accessible seats are available in all price levels. One companion ticket may be purchased with each wheelchair accessible ticket. Please indicate when purchasing tickets if you require accessible seating.

Accessible Drop-Off

Patrons with disabilities may be dropped off via the Alcaniz Street entrance.

Accessible Parking

Pensacola Bay Center has a limited number of accessible parking spaces. 

Service Animals

"Service Animals" are the only animals permitted inside the arena. All other animals are prohibited.

Sign Interpreters

Pensacola Bay Center can provide sign language interpretation for guests with hearing disabilities. Requests for this service must be received three weeks prior to the event and be
approved by the performer.

For details, please call 850-432-0800.

Wheelchair Assistance

Pensacola Bay Center offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during an event. If wheelchair assistance is necessary during an event, please notify the nearest staff member.